Contact Us
Build a useful support message
The Bexemi support address is support@bexemi.com. A clear message helps us route the question without asking you to repeat the basics.
Field 1 — identify the order
For an existing purchase, include the order number and purchaser name. Never send a password, full payment-card number, or government identifier by email.
Field 2 — choose the lane
Tell us whether the question concerns product selection, charging or electrical details, installation or assembly, delivery, a missing component, return eligibility, or privacy.
Field 3 — describe what you see
For damage, a wrong item, a battery concern, missing hardware, broken glass, or another defect, attach clear photographs of the full item, affected detail, outer carton, shipping label, and relevant components. Keep all packaging while the case is reviewed.
Field 4 — add the preferred outcome
Tell us whether you are seeking information, a missing part, replacement review, return authorization, refund review, or a privacy-right response. The available resolution depends on the facts, the published policy, and applicable law.
Quick routes
You may also use the contact form on this page for questions about bexemi.com.